How do I cancel my order?
You can cancel your order by contacting our Customer Service here. Contact us
How will the delivery be done?
We process most of our deliveries through a reputable Delivery Courier Companies.
What is the estimated delivery time?
Standard delivery time is 3-5 days however, this may vary by location and even product.
Do I have to pay shipping fee to get my Product?
You will have to pay shipping fees based on your location and you can enjoy free shipping for certain items under promotion, visit our shipping policy here
My package is prepaid. Do I need to show any document when collecting it?
Yes. Please show your ID to the delivery associate / pick up station. It can be your Voters Card, Driver’s License, Work ID or your Passport.
Can someone collect my prepaid package on my behalf?
Yes, please ensure your representative has the tracking number and a signed copy of your ID.
My package is cash on delivery. Can someone pick it up on my behalf?
Yes. Please ensure your representative has your tracking number.
Does Golden Leaf Store deliver internationally?
Goldenleafstore.com doesn’t deliver items internationally.
You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Nigeria.
How can I return my product?
Yes it can, however this depends on the product ordered and the location for delivery.
- Initiate a return
Return via contact form, or call us if you have any questions.
- Return after authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.
- Package the item
Place the item in its original packaging, including any accessories, tags, labels or freebies.
- Return the item
Return the items via the Name and address provided by us below:
Name: Golden Leaf Electronics
Address: 186, Old Ojo Road, LG Building, Agboju Market, Opp 2nd Gate, Festac Town, Lagos.
- Refund processed
Once we receive your returned item, we will inspect it and process your refund via bank transfer OR Bank deposit depending on your option, and this cannot be changed after option has been registered by our CS team.
Are there any hidden costs or charges if I order from Golden Leaf Store?
There are no hidden costs or charges when you order from Golden Leaf Store. All costs are 100% visible at the end of the checkout process.